Privacy Policy

What We Collect

When you book a rental with us, we need a few details to make sure we get the right totes to the right place at the right time. This includes:

• Your contact info: Your name, email, and phone number.
• Your move details: The delivery address and the dates of your move.
• Delivery notes: Any specific instructions you have for our team.
• The paperwork: Your digital signature and confirmation that you've agreed to our rental terms.

How We Use It

We only use your information to run our business and provide you with a great experience. Specifically, we use it to:

• Schedule and coordinate when we drop off and pick up your totes.
• Send you our rental agreement and payment receipts.
• Keep you in the loop regarding your order.
• Answer any questions or concerns you reach out to us with.

We do not sell, trade, or share your personal information with third parties for marketing purposes — ever.

How We Keep It Safe

We use standard security practices to protect your data. Our booking platform uses encryption and secure servers. We only retain your information as long as it's needed to fulfill your rental and maintain basic business records.

Cookies & Analytics

Our website may use basic analytics tools to understand how visitors use our site (e.g., which pages are most visited). These tools may use cookies. We don't use this data to identify you personally.

Your Rights

You can ask us to delete your personal information at any time by emailing us at megan@totesbozeman.com. We'll take care of it promptly.

Contact Us

Questions about this policy? Reach out at megan@totesbozeman.com.